Terms specific to organisers.

Publishing an event

Creating or claiming an event on Marketfolk means you’re confirming you have genuine authority to accept applications and set terms for it. If you’re claiming a researched listing rather than creating a new event, you’ll need to pass one of Marketfolk’s verification checks first — see “Organiser verification” in the general terms.

You’re responsible for the accuracy of what you publish: dates, pricing, categories, capacity, and any insurance or other requirements you set for makers. Marketfolk doesn’t check or guarantee any of this beyond the verification step above.

Reviewing applications

You decide who’s accepted and at what price, within the pitch options you’ve set up. Marketfolk doesn’t influence your decisions and isn’t a party to the resulting agreement between you and the accepted maker.

Fees

During the Founding Circle stage, Marketfolk’s own platform fee is zero — this matches the general terms. When a platform fee is introduced, it will work as follows, and members will be told in advance before it applies to them:

• First 12 paid months (Founding Circle rate): 3% on paid bookings that Marketfolk helped generate. The 12-month clock starts from your first paid Marketfolk booking, not from when you joined.
• After that (standard rate): 5% on paid bookings that Marketfolk helped generate, with no monthly minimum.
• Never charged a fee: bookings you imported from your own existing line-up, free listings, and any booking Marketfolk didn’t help generate.

Stripe’s own card processing fee is separate, shown to you and the maker separately, and isn’t part of Marketfolk’s fee — it goes to Stripe, not to Marketfolk.

Payment flow and your responsibilities as merchant of record

Once payments are enabled, Marketfolk uses Stripe Connect direct charges: the maker pays directly into your own connected Stripe account, not into a Marketfolk account that then passes money to you. Practically, this means:

• you are the merchant of record for each pitch payment, not Marketfolk;
• Stripe handles your identity and bank-account verification as part of connecting your account;
• you’re responsible for your own Stripe processing fees, and for refunds and chargebacks arising from your events, in the same way you would be if you took payment through any other means;
• Marketfolk never holds your pitch money and can’t move it on your behalf.

Cancelling a confirmed event

If you need to cancel an event after makers have paid, you’re responsible for refunding them according to whatever cancellation policy you displayed before they paid — see our cancellation and refund policy for how this is generally expected to work. Cancelling a confirmed event with paid makers is a serious step; Marketfolk may ask you to explain what happened, and a pattern of late cancellations may affect your ability to publish future events.

Representing your event honestly

Beyond the general acceptable-use rules, organisers specifically shouldn’t: overstate available capacity, misstate insurance or other requirements you don’t actually enforce, or use Marketfolk to advertise an event you don’t control (this is what the verification step exists to prevent).

Liability

This page doesn’t create any liability beyond what’s already set out in the general terms’ liability section, which applies equally to makers and organisers.