What Marketfolk does, and what it does not do.
This is a considered draft prepared ahead of real accounts and payments opening. It has not yet been reviewed by a solicitor; treat it as the working basis for that review, not a finished legal document.
What Marketfolk is
Marketfolk introduces makers and market organisers to each other and provides the tools to manage applications, decisions and pitch payments. Marketfolk is not the market organiser, does not run any market, and is not a party to the agreement between a maker and an organiser. That agreement, including what is provided, cancellation terms and dispute resolution, is between the maker and the organiser.
Market information
Researched market listings are based on public sources and can change. Always confirm dates, eligibility, pricing and availability with the official organiser. A researched listing is not a Marketfolk partnership, offer or booking until the organiser has confirmed control of it through our verification process.
Payments and fees
Once payments are enabled, makers pay organisers directly through Stripe. Stripe charges its own standard card processing fee for this, shown separately at checkout; that fee goes to Stripe, not to Marketfolk. During the Founding Circle stage, Marketfolk charges organisers and makers nothing: our own platform fee is zero. We may introduce a modest platform fee in future, only on bookings Marketfolk helped generate, and only after telling existing members in advance; it will always be shown separately from Stripe’s own processing cost, never combined into one unclear number.
Refunds and cancellations
Because the organiser is the merchant of record for each pitch payment, refund and cancellation decisions are the organiser’s, following whatever policy they display before checkout. Marketfolk does not hold pitch money and cannot independently authorise a refund on an organiser’s behalf.
No professional assurance
Insurance documents, once enabled, show what a maker has supplied. Marketfolk checks the file signature and format but does not verify a policy is genuine, current or legally sufficient for a given event; the status shown is “certificate supplied,” and it is the organiser’s responsibility to decide whether it satisfies their requirements.
Organiser verification
Before a researched listing can accept applications or payments, the person claiming to control it must pass one of several verification checks. Verification reduces risk but is not a guarantee; use ordinary judgement, particularly for a market you have no prior relationship with.
Liability
Marketfolk provides the introduction and the tools; it is not responsible for the quality, safety, legality or outcome of any market, pitch or transaction arranged between a maker and an organiser. To the extent permitted by law, Marketfolk’s liability for the service itself is limited to direct losses arising from our own negligence, and excludes indirect or consequential loss. Nothing here limits liability that cannot lawfully be limited, including for fraud or death or personal injury caused by negligence.
Changes
These terms will be updated as features move from preview to live, and before real payments are enabled. Continuing to use Marketfolk after an update means you accept the current version.